Maximize Revenue Recovery with H&R Accounts’ Bad Debt Solutions

At H&R Accounts, we deliver a strategic and customer-focused bad debt recovery program that minimizes lost profits while maintaining compliance and professionalism. Our approach balances compassionate communication, effective negotiations, and industry-leading compliance standards to optimize financial outcomes.

Why Choose H&R Accounts?

With over 50 years of experience in healthcare collections, we understand the complexities of medical debt recovery. Our specialized expertise gives us a competitive edge over traditional bad debt solutions by aligning with the unique financial and regulatory challenges of the healthcare industry.

Comprehensive Bad Debt Recovery Services

We take a patient-centric approach to collections, ensuring transparency and respect in every interaction. Our process includes:

✔ Educating Patients & Responsible Parties – Clearly explaining outstanding balances, potential insurance impacts, and available financial assistance or government programs.

✔ Compassionate, Professional Support – Providing respectful and empathetic service to maintain patient trust and your organization’s reputation.

We continuously enhance our staff, operations, and technology to drive better recovery results through:

• Advanced Compliance Screening – Identifying duplicate accounts, verifying contact details, checking for bankruptcies, and assessing deceased statuses.
• Consolidated Account Management – Where possible, merging outstanding balances for easier resolution and reduced communication volume.
• Financial Assistance & Hardship Assessments – Helping patients navigate payment solutions.
• Comprehensive Dispute Resolution – Conducting full-cycle research and resolution for account discrepancies.
• Legally Compliant Communications – Ensuring all written and verbal interactions meet regulatory standards.
• Multichannel Patient Engagement – Offering bilingual call center support with extended hours, a secure patient portal, and 24/7 interactive IVR access.

The H&R Accounts Advantage

As your trusted bad debt recovery partner, we provide:

✔ A Dedicated Team – Specialists trained in medical debt recovery to address your needs with expertise and care.
✔ Transparent, Customizable Reporting – Real-time insights into account performance.
✔ Automated Inventory Management – Streamlining account tracking and updates.
✔ Optional Credit Reporting Services – Tailored to your recovery strategy.
✔ No-Cost Litigation Services – Optional legal support at no additional cost to you.

Let’s Recover More, Together

H&R Accounts helps you regain lost revenue while ensuring a positive patient experience. Contact us today to learn how our proven bad debt recovery solutions can benefit your organization.